Refund policy

Draft: details marked in yellow are still missing, and this text has not yet been reviewed by a lawyer. Not legal advice.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

30-day money-back guarantee

If you're not happy with Followthru, you can ask for a full refund within 30 days of a payment – for the monthly and the yearly plan.

How to get a refund

• Reply to the receipt email from Paddle, or look up your order at paddle.net, or
• email us at [Contact email].

Paddle refunds the money to the payment method you used.

Cancelling

You can cancel your subscription at any time in your account (“Manage subscription”) or at paddle.net. No further payments are taken, and your companion stays active until the end of the period you have paid for. See also our terms.

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